Shipping policy
Shipping and Returns
General Shipping Information
We ship orders to all 50 US States as well as Puerto Rico. At this time, we do not ship outside of these areas.
Most orders ship within 1-2 business days. We do not ship Saturdays, Sundays, or holidays. If there are any issues or delays with your order, or if it requires additional information to process, we will contact you via email.
Shipping Options
We offer Free Standard Shipping on all US order over $60. For US orders under $60, please refer to the chart below.
We do not offer expedited or express shipping at this time. If you require your order to arrive by a specific date, please contact us and we will try to accommodate you.
Your order may ship via USPS, UPS and FedEx and should arrive within 2-5 business days for US orders.
Free Shipping applies to merchandise only. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total.
* Customer is responsible for any taxes, fee, tariffs, customs charges, and/or delivery charges.
Taxes and Duties
Prices displayed on the website do not include sales tax. State and local sales tax will be applied to all orders shipped within the state of California. Any applicable taxes and shipping charges will be calculated and displayed at chekcout. No additional duty charges are applicable to shipments within the US.
Tracking Your Order
When your order ships, a confirmation email with tracking information will be sent to you. To ensure that you receive order-related emails, please be sure to include a valid email address with your order. If you do not receive your confirmation and tracking email, please check your spam folder.
You can also track your package by signing in and visiting the My Account page and finding your order number.
Returns
To be eligible for a refund in the original form of payment, return requests must be made within 14 days after your order is delivered. After 14 days, returns will be eligible to receive store credit only.
If you choose to return your purchase for a refund, $5 will be deducted from your refund to offset the cost of shipping.
Refunds of $500 or more will be subject to a 10% restocking fee to be deducted from the refund.
If you choose to make an exchange or return your purchase for store credit, no shipping or restocking fees will apply.
After 30 days all sales are considered final and the order may not be returned. All return requests must be made within 30 days of the order delivery date.
All returns must be authorized and can be requested using the form on the Contact Us page. When contacting us, please include your name, order number, item(s) you wish to return, the reason for your return, and if you would like store credit or a refund. Once your return is approved, a prepaid shipping label will be emailed to you. Orders returned without prior authorization are subject to processing delays, restocking fees, or rejection of the return. If we require additional information to process your return, we will contact you via email.
If a refund is approved, your original form of payment will be credited in the amount of the original purchase price, less return shipping charges, plus any applicable taxes. Shipping charges are not refundable except in cases of manufacturer defect or error.
For store credit, an e-gift card code will be emailed to you once your return has been processed. This credit does not expire and can be used at any time, in any amount, towards any purchase.
Returns must be shipped back to us within 2 weeks after your return request is approved. Returns shipped after this time may be refused and if accepted, will be eligible for store credit only.
Please allow 5–10 business days for your return to be processed after it has been received. Once your return has been processed, a confirmation email will be sent to you. Please note that refunds may take an additional 3-5 business days to be posted to your account.
We gladly accept unworn, unwashed, or defective merchandise purchased on yimanapparel.com for return or exchange. Items must be returned in their original condition with original tags attached and should include the original packaging. We reserve the right to refuse any return for any reason. If a return is received and the item is found to be damaged or otherwise in unsellable condition, it will be rejected and sent back to the customer.
Final Sale Items
The following items are considered final sale and cannot be returned or exchanged. In the event that you receive a damaged or defective item, a replacement will be shipped to you.
Please inspect all items immediately upon receipt and report any damage or defect to us using the Contact Us form. If you have received a damaged or defective item, we will ship a replacement item as soon as possible. If you prefer a refund instead of replacement, refund requests for damaged or defective items must be made within 5 days of delivery. After 5 days, a replacement will be sent to you.
Lost or Stolen Packages
If your order becomes lost in transit or if it is stolen, please inform us immediately by using the form on the Contact Us page. Once reported, we will replace your lost or stolen order as soon as possible. Replacement requests for lost or stolen packages must be made within 5 days of the expected delivery. Refunds will not be issued for lost or stolen packages unless the items ordered are no longer available. Replacement items are eligible for return for store credit only.